The Northam All Suites hotel is located within walking distance of the old business district of Georgetown, on its eastern side, and the growing commercial tourism district on its western side. It is situated along the Jalan Sultan Ahmad Shah, a protocol road which has earned a reputation as the corporate address of almost all listed companies in Penang. The central business and entertainment/shopping district is a few minutes away. The Gurney Drive promenade is also easy to reach on foot.

This city hotel is the first all-suite business hotel with a resort setting in Malaysia. Its unique resort/business setting makes it an ideal venue in which to conduct business or to retreat to after a long day at work. All 142 suites come equipped with luxurious business amenities supplemented with a variety of resort facilities. The fully air-conditioned establishment offers the following facilities: a lobby with 24-hour reception, hotel safe, currency exchange facility, lift access, restaurant and conference facilities. A car park is available for guests arriving by car.

The studio suites comprise a combined bedroom and living room with separate lounge and study areas next to a Jacuzzi bathroom. The junior suites comprise a separate bedroom and living room with separate lounge and study areas next to a Jacuzzi bathroom. The deluxe suites comprise a separate bedroom and living room which have further separate lounge, study and dining areas, with more space and a more generous bathroom. The presidential suite offers a master bedroom, a guest bedroom, living room and meeting/dining room and comes equipped with a sauna and Jacuzzi. The living room offers a kitchenette and a reading area equipped with a 41"" TV, KTV, VCD, microwave, etc. All the suites also include: a direct dial telephone, minibar, mini fridge, microwave, tea/coffee making facilities, individually adjustable air conditioning and a safe.

The Suite Spa offers nine private suite spas. Each suite spa is equipped with a turbo hydro massage Jacuzzi, sauna, steam bath, shower, changing room and an in-suite safe. For rejuvenation, guests can experience unique traditional massages and beauty treatment in the privacy of their own suite. There is also an outdoor swimming pool with poolside snack bar, sun loungers, and a gym available.

The coffee house serves local and international cuisine throughout the day and offers signature dishes in a resort dining ambience.